Login to make your Collection, Create Playlists and Favourite Songs

Login / Register

Last Updated: 2021-03-28 21:09:45

1- Personal identification information: Personal Data

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site/App. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site/App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site/App related activities.

2- Non-personal identification information : Usage Data

We may collect non-personal identification information about Users whenever they interact with our Site/App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site/App, such as the operating system and the Internet service providers utilized and other similar information.

3- Web browser cookies

Our Site/App may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site/App may not function properly.

4- How we use collected information

Mzzika may collect and use Users personal information for the following purposes:

  • To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site/App.
  • To improve our Site/App: we may use feedback you provide to improve our products and services.
  • To process payments: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site/App feature: To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site/App.

5- How we protect your Data

- We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site/App.
Sensitive and private data exchange between the Site/App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

- Legal basis for processing personal data under general data protection regulation (GDPR):

If you are from the European Economic Area (EEA), Mzzika legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. If you are a resident of the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Mzzika may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
    Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification.
    You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object.
    You have the right to object to our processing of your Personal Data.
  • The right of restriction.
    You have the right to request that we restrict the processing of your personal information.
  • The right to data portability.
    You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent.
    You also have the right to withdraw your consent at any time where Mzzika relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

6- Retaining your Data

We will retain your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods of time.

7- Sharing your Data

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site/App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

8- Children Protection

If you are from the European Economic Area (EEA) and under the age of 16, you must provide us with a parental consent. If you are a parent or guardian and you are aware that your Children under the age of 16, has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children under the age of 16, without verification of parental consent, we take steps to remove that information from our servers.

9- Chats

  • Information you provide: Your messages
  • We do keep your messages in the course of providing our Service to you. We do store your messages (including but not limited to your chats, links, profiles, files, and songs) even once they are delivered. They will also be stored on your own device. Your messages are yours and we cannot read them, neither can third parties. We have built privacy, and offer server encryption, which is on by default. Encryption means that your messages are encrypted in our servers to protect them against us and third parties from reading them.
  • Activity Information
  • We will collect, and other users can see, your connection status, whether you have received and seen messages sent to you, and information related to the messages you have sent and received such as who messaged who, and at what time; if you do not want people to know that you’re online or that you’ve seen messages, you can change these options in your settings. We will receive interaction information from your use of our Service.
  • Address Book
  • We give you the option to link the Service to your contacts in your mobile phone address book on a regular basis. You confirm you are authorized to provide us such information.
  • Third-Party Information
  • Information Others Provide About You. We receive information other people provide us, which may include information about you. For example, when other users you know use our Service and they may provide your phone number from their mobile address book (just as you may provide theirs), or they may send you a message or send messages to groups to which you belong.
    Your Contacts and Others. Users with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Service. You can use your Service settings and the block feature in our Service to manage the users of our Service with whom you communicate and certain information you share.
  • Indemnification
  • You agree to defend, indemnify, and hold us harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Service, including information provided in connection therewith; (b) your breach or alleged breach of our Terms of Service; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defense or settlement of any Claim.
  • Disclaimers
  • You must not use the Service for any illegal or unauthorized purpose. You must not interfere or disrupt any other user's experience. You understand and accept that we cannot be held responsible for any interaction you do within the “Chat” feature on Mzzika. Any violation of these Terms may result in suspension of the Service.
View All Notifications